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Privacy Policy

Hope & Bloom Privacy Policy & GDPR Notice

 

Effective from: 25th July 2025

1. Introduction

Welcome to Hope & Bloom. We are committed to safeguarding your privacy and ensuring the personal data you entrust to us is protected. This policy explains how we collect, use, store, and protect your information when you use our services.

 

2. Controller Details

Under the UK GDPR and Data Protection Act 2018, the data controller for Hope & Bloom is: Hollie Baynham 

 

3. What is GDPR?

The UK’s General Data Protection Regulation (UK GDPR) came into force on 25 May 2018, alongside the Data Protection Act 2018. It empowers individuals with control over their personal data and streamlines data protection rules for organizations.

Key GDPR principles include:

 

4. Data We Collect

4.1. Personal Data You Share

  • Information you provide (e.g., name, contact details) via forms, email, phone, or other means.

  • We use this data solely to provide requested services and will not share it with third parties unless legally required (e.g. safeguarding, terrorism, money laundering, child protection).

4.2. Automatically Collected Data

  • Technical data (IP address, browser type, OS, plugins)

  • Usage data (pages viewed, time and date, interaction details like clicks and scrolls)

4.3. Third-Party Data

  • Data from services like Google Analytics, used to understand our website’s performance.

 

5. How We Use Your Data

We may use your personal information to:

  • Fulfill contractual obligations and provide services

  • Communicate updates or changes to our services

  • Operate, maintain, and improve our website (including troubleshooting, analytics, testing, surveys)

  • Manage business operations, including financial record-keeping

 

6. Cookies

By using this website, you agree to our use of cookies. Cookies help us to analyze site usage and improve performance. You may opt to disable cookies in your browser settings if you prefer.

 

7. Data Storage & Security

  • Data is stored securely on EU/UK-based servers.

  • Encryption is used for emails and to monitor all incoming emails for malicious content.

  • We do not store your contact form data on this website; your input is sent to us directly via secure email and stored securely on a protected server.

 

8. Third-Party Links

Our site may link to external websites beyond our control. We encourage you to review their privacy practices before sharing any personal data.

 

9. Your Rights

Under UK GDPR, you have the right to:

  • Access and receive a copy of your personal data (Subject Access Request) en.wikipedia.org

  • Correct any inaccuracies

  • Request deletion of your data, where there’s no legal requirement to retain it

  • Restrict or object to processing

  • Request data portability

To exercise your rights, please contact us directly. We will comply unless retention is required by law or for accounting/audit purposes.

 

10. Policy Updates

We may update this policy periodically. The current version is dated above. Please review this page regularly to stay informed.

 

11. Legal Notice

While we take care to keep information accurate, we do not warrant completeness or reliability. Use of this website is at your own risk. We accept no liability for indirect losses or data loss arising from use of the site.

By continuing to use Hope and Bloom services, you consent to this Privacy Policy and our use of cookies as outlined here.

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